Estimates and quotations

Optional lines and choices on estimates

Offer add-ons the customer can tick and Good / Better / Best choices they pick — the total follows their choices.

Standard & Business 2 min readUpdated 26 October 2026About This Feature

Turn on Optional items on estimates in Settings›Features›Estimates. Then any estimate line can be:

On the estimateWhat the customer sees
Always includedA normal line
OptionalA tick box — ticked or not when they open it
One of a choiceA radio button in a named group; one line marked Suggested

Build the options

  1. Lines — badges show Optional, Ticked, Choose one and Suggested.
  2. Add a Choice Between Lines — name it (Fixtures, Hosting plan…) and group two or more lines.
  3. Range — the lowest and highest totals the customer can reach.
  1. Add your lines

    Including every alternative.

  2. Mark optional lines

    Line details → On the estimate → Optional (tick “Ticked when the customer opens it” if you recommend it).

  3. Group alternatives

    Add a Choice Between Lines, name it, choose the lines, mark one Suggested.

  4. Check the totals

    Total as suggested and the range.

  5. Finalize

    Each choice needs two or more lines and exactly one Suggested.

What the customer does

They pick on the link — the subtotal, taxes, total and deposit follow every change — and accept the total for their choices. After acceptance the PDF marks every option chosen or not chosen and adds a Total as accepted.

What follows the choice

Invoices, deposits and proformas made from the estimate use exactly the accepted lines and total. The issued estimate itself keeps showing your suggestion.

Who can do this:OwnerAdminMemberViewer — no

Common questions

Do unchosen lines get tax or discount?

No. A line left out gets no share of the document discount and no tax.

Can my team choose for the customer?

Yes — Mark as Accepted offers the same choices, starting from your suggestion.

Related topics

Still stuck? Contact Support.

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