When customers say “I’ve paid”
No more “did you get my payment?” emails. On the invoice link, customers tell you they’ve paid — the full balance or a part, the date, a reference and up to two proof files. Your team confirms it by recording the payment, prefilled, or marks it Not Received.
What you can do with it
On every invoice link
Next to Pay Now — for transfers, UPI and cheques.
Proof attached
Up to two files, checked and cleaned, kept 90 days after review.
Your team is told
The sender, or the Owner and Admins, by notice and email.
Balance stays true
Only a recorded payment changes what’s owed.
Four steps, no training needed
The customer reports it
Amount, date, how, reference, files and their name.
You’re notified
In the bell and by email; reminders wait meanwhile.
Confirm or decline
Confirm and Record Payment — prefilled — or Not Received.
Files tidy themselves away
Deleted 90 days after the decision; the report stays.
Confirm in one click
The report sits on the invoice with the amount, date, reference and proof. Confirm and Record Payment opens the payment dialog already filled in; Not Received tells the customer to check their transfer.
BD-INV-0120 Issued
Related features
Payment recording & receipts
Full, part and split payments with TDS and charges — every payment gets a numbered receipt.
UPI QR on invoices
A UPI QR code with the balance and invoice number on every rupee invoice and PDF.
Payment reminders
Polite automatic reminders before, on and after the due date — pause them when promised.
Questions about I’ve Paid from customers
Does “I’ve Paid” mark the invoice paid?
No. It’s the customer’s report. The balance changes only when your team records the payment.
What files can customers attach?
PDF, images, spreadsheets and Word files up to 4 MB each — two per report. Images are re-saved without location data.
Do reminders stop?
Automatic reminders wait while a report is pending.
Can I turn it off?
Yes, in Settings → Features under Payments.
Try I’ve Paid From Customers on Your Own Documents.
Start a 7-day free trial and see it with your customers, your Brand and your numbers.