Reminders that chase for you
Set your reminder rules once — a nudge three days before, one on the due date, then every week while it’s overdue. Hectile sends them from your Brand with the link to pay, stops when the invoice is paid, and lets you pause for a customer who promised a date.
Reminders
What you can do with it
Before, on and after
Rules for each stage, with repeats while overdue.
Your words
Subject and message with placeholders like the balance and days overdue.
Pause with a promise
Hold reminders until a date, with the promised payment date and a note.
By email or WhatsApp
Send a reminder by hand any time, either way.
Four steps, no training needed
Start from the recommended rules
3 days before, on the due date, and overdue every 7 days.
Make them yours
Wording, the link and PDF, which Brand.
Let them run
Only for issued invoices with a balance — never after payment.
Pause when needed
Per invoice, or per customer in one switch.
Know exactly what was sent
Each invoice’s Activity shows every reminder, pause and payment. Bulk reminders on Business send to everything overdue at once, with checks so nobody is reminded twice in 24 hours.
Pause, don’t forget
A customer promised to pay on the 24th? Pause reminders until then with the promised date and a note for your team. Held reminders are never sent late, and you’re told if the promised date passes.
Learn it step by step in the Help Center
Related features
Late fees
A percentage or fixed fee after 7, 15 or 30 days overdue — asked first or issued automatically.
WhatsApp sharing
Share invoices, reminders and statements on WhatsApp with the secure link — in one tap.
Recurring invoices
Retainers and subscriptions billed on schedule — as drafts, issued, or issued and emailed.
“I’ve Paid” from customers
Customers report a transfer on the invoice link with proof; your team confirms it in a click.
Questions about Payment reminders
Do reminders stop when an invoice is paid?
Yes. Reminders go only for issued invoices with a balance, and stop for paid, credited or written-off ones.
Can I turn reminders off for one customer?
Yes — the customer’s Automatic payment reminders switch holds every automatic reminder for them.
Do reminders use email credits?
Yes, one per recipient, like other customer emails (unless you send through your own mail server).
Can I add late fees?
Yes — late fees work alongside reminders as debit notes. See Late fees.
Try Payment Reminders on Your Own Documents.
Start a 7-day free trial and see it with your customers, your Brand and your numbers.