Send from your own mail server
On Business, customer emails can go through your own SMTP server — Google Workspace, Microsoft 365, Zoho Mail or any provider — from your own address. Emails your server sends use no Hectile email credits.
Settings
What you can do with it
Your From address
Customers see “Brand name
Tested before saving
A test email through those exact settings, the same day.
Password encrypted
Stored encrypted and never shown again.
No credits used
Emails your server sends are never charged.
Four steps, no training needed
Settings → Email Sending
Choose your own mail server (SMTP).
Enter the server details
Host, port and security, From address, username and app password.
Send a test to yourself
Save is available once the test goes through.
Customer email goes your way
Documents, reminders, receipts and statements.
Retries and a clear reason
If your server refuses an email, Hectile keeps its reply and tries again after 5, 15 and 40 minutes, then tells the sender. An optional fallback sends it through Hectile’s service once instead (charged as usual).
Settings
Learn it step by step in the Help Center
Related features
Questions about Your own mail server
Which plans include it?
Hectile Business.
Which servers work?
Any SMTP server on the public internet with TLS — ports 587, 465, 2525 or 25 with STARTTLS or SSL/TLS.
Does it use email credits?
No. Emails your server sends are recorded in Email Usage as “Sent through your server” and never charged.
Can I switch back?
Yes. Choose Hectile’s email service again; your server settings stay saved for later.
Try Your Own Mail Server on Your Own Documents.
Start a 7-day free trial and see it with your customers, your Brand and your numbers.