Run your business

Every customer, the whole picture

Add a customer once and bill them from any Brand. Their page shows what’s outstanding and overdue, their credit, every document and payment — and with several contacts, the right person gets each kind of email.

Standard & Business
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At a glance

What you can do with it

Several contacts

Up to 20 per customer, each ticked for invoices, estimates, reminders, statements and the portal.

Currency and tax ID

A preferred currency, GSTIN, TRN or VAT number, and GST status in India.

Custom fields

Up to five on customers — shown on documents or internal.

Reminders switch

Turn automatic reminders off for one customer.

How it works

Four steps, no training needed

  1. Add the customer

    Name, billing details, tax ID, currency — or import a list.

  2. Add contacts

    Who gets invoices, estimates, reminders and statements.

  3. Work from their page

    Record payments, send statements, add an opening balance.

  4. See their history

    Documents, payments, credit and activity in one place.

Contacts

The accounts team gets invoices, the director gets estimates

Each contact has a role, email and phone, and ticks for what they receive. The Send dialog starts with the right people; reminders go to the people who handle payment.

Learn it step by step in the Help Center

FAQ

Questions about Customers & contacts

Can two Brands bill the same customer?

Yes. Customers are shared across your Organization, so there are no duplicates.

Can I import customers?

Yes, on paid plans, from CSV or Excel with a review of every row.

What is an opening balance?

A customer’s balance from before Hectile, added in one step so statements and reminders are right from day one.

Try Customers & Contacts on Your Own Documents.

Start a 7-day free trial and see it with your customers, your Brand and your numbers.

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BD-INV-0119 · Sunrise TextilesPayment recorded · ₹1,06,200.00Paid
BD-EST-0042 · Riverside TradingAccepted on the link · Premium fixturesAccepted
BD-INV-0120 · Lakeview HospitalityShared on WhatsApp · viewed 10:14Viewed