Two different things
Payment instructions
Text on the invoice: bank name and account, IFSC, IBAN or SWIFT, a UPI ID, a payment URL, or plain instructions. Written before finalizing; printed exactly as they were at that moment.
Recorded payment
A record that money arrived — by bank transfer, UPI, cheque, card through your own provider, or cash. You enter it after the fact; the invoice balance is derived from these records.
There is no Pay Now button, gateway connection or online payment collection in this version. Customers pay you through the channel you describe, and you record what you receive.
Payment instructions
Record a payment
Open the issued invoice and record what you received.
Partial payment example
A fictional issued invoice for $1,000. Step through what happens as payments are recorded.
The invoice is issued for $1,000.00. No payment has arrived, so the full amount is outstanding.
Preventing overpayment
A recorded payment cannot exceed the current outstanding balance. If a customer sends more than they owe, record the balance only and handle the difference outside Hectile — as a refund or a credit you agree with them. Overpayments and credit notes are not tracked in this version.
Void an incorrect payment
Payments are never deleted. If you recorded the wrong amount or the wrong invoice, void the payment with a reason. The voided record stays in the history, the balance goes back up, and you can record the correct payment. Voiding is a correction of your records, not a refund to the customer.
An invoice cannot be cancelled while it has an active payment record. Void or correct the payment first.
Common questions
No. Paid is derived from recorded payments reaching the invoice total. Record the payment with its date and method — that is the audit trail.
The link shows the invoice, the payment instructions and a PDF download. It does not take payment. Online payment collection is not offered in this version.
They are copied from the Estimate into the new Invoice Draft, where you can still edit them before finalizing.
A cancelled invoice cannot receive new payments, and it cannot be cancelled while an active payment exists — so the two states never overlap.
Yes, if an Admin turns on payment receipts for the Brand (Settings → Brands). When a payment is recorded the customer gets a short Payment received email with the remaining balance and the invoice link.